Contact Center Engineer

Location: Remote

Compensation: Hourly

Reviewed: Wed, Dec 10, 2025

This job expires in: 17 days

Job Category: Information Technology

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Entry Level, Experienced

Job Summary

A company is looking for a Contact Center Engineer Level 1.

Key Responsibilities

Create and update user accounts for contact center systems
Support end users with desktop software and hardware needs
Manage trouble tickets according to established SLAs

Required Qualifications

High School Diploma or equivalent
2+ years of experience in desktop support
Basic knowledge of Microsoft products
Basic end user network troubleshooting skills
Ability to work independently with minimal supervision

COMPLETE JOB DESCRIPTION

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Company Overview

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