Contact Center Project Manager

Job Summary

A company is looking for a Project Manager, Contact Center in the Engineering field.

Key Responsibilities:

• Manage all phases of contact center implementation projects, from requirements gathering to roll-out, while maintaining budget and objectives
• Coordinate project activities with stakeholders, vendors, and engineering teams
• Create and maintain project schedules, risk mitigation plans, budgets, and status reports

Required Qualifications:

• 3+ years of hands-on Project Management experience in technical VAR implementation projects
• Bachelor's degree or equivalent experience and/or military experience
• Proficient in MS Project
• PMP or Agile Certification preferred