Contact Center Representative 1

Job Summary

A company is looking for a LTD Contact Center Representative 1.

Key Responsibilities:

• Respond to a high volume of Contact Center inquiries by personalizing and relaying accurate information to members
• Facilitate member's experience with the company and advance the member's understanding of our product offerings
• Deliver personalized service and respond to a variety of product questions

Qualifications:

• High school diploma or equivalent required
• Minimum 1-2 years' experience, or the equivalent combination of education/experience
• Telephonic customer service experience preferred