Job Summary

A company is looking for a Contact Center Representative in the United States.

Key Responsibilities:

• Handle inbound and outbound calls to schedule appointments and assist patients
• Ensure compliance with patient records regulations and maintain high-quality consumer experience
• Work with online scheduling systems, electronic health records, and handle patient concerns professionally

Required Qualifications:

• High School Graduate or Equivalent
• 1+ years' experience in the Health Care field, with call center experience preferred
• Proven ability to train and audit others