Contact Center Representative

Job Summary

A company is looking for a Contact Center Representative to support customer interactions and provide assistance.

Key Responsibilities

• Serve as the primary point of contact for customers via phone
• Make outbound financial collection calls and address customer inquiries
• Maintain a thorough understanding of products and services to effectively assist customers

Required Qualifications

• Must be 18 years of age or older
• High School Diploma or equivalent
• Ability to remain engaged on the phone with minimal distractions
• Possess computer/technology skills to operate multiple windows and tabs
• Superb attendance record is required