Contact Center Specialist

Job is Expired

Location: Remote

Compensation: Hourly

Staff Reviewed: Mon, Feb 05, 2024

Job Category: Customer Service

Employment Status: Permanent

Job Summary

A company is looking for a Contact Center Specialist.

Key Responsibilities:

Resolve technical support tickets for revenue cycle products
Ensure timely response to technical support requests within SLA
Identify trends in customer support requests and escalate as needed

Required Qualifications:

1+ year of experience in software technical support or healthcare insurance
Experience in customer support and issue resolution management
Ability to meet performance objectives and service level agreements
Ability to learn new technology and revenue cycle processes
High School Diploma or GED

COMPLETE JOB DESCRIPTION

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Job is Expired

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