Contact Center Specialist
Job Summary
Providing high-level customer service, the full-time Contact Center Experience Specialist 1 will respond to inquiries via telephone or email, resolve problems related to fraud and internet operations, and act as a liaison between customers and various departments, all while working remotely.
Key responsibilities
- Respond to customer inquiries and requests through phone and email
- Research and resolve customer issues, including those related to fraud support
- Obtain and apply knowledge of products, services, and applicable regulations to assist customers effectively
Required qualifications
- High school diploma or equivalent
- Minimum of nine months of Contact Center customer service training/experience
- 18 months of prior customer service or related experience
- Completion of specialized skill training
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 44,891 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
BBB URL BBB URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
