Contact Center Team Lead

Job is Expired

Location: Remote

Compensation: Salary

Staff Reviewed: Thu, Mar 28, 2024

Job Category: Management

Weekly Hours: Full Time

Employment Status: Permanent

Career Level: Experienced

Education Level: Masters

Job Summary

A company is looking for a Contact Center Team Lead.

Key Responsibilities:

Fulfill the roles of Contact Center Representatives
Monitor call queues, agent assignments, and technical issues
Assist in training and continued education for the team

Required Qualifications:

High School Diploma required, advanced degree preferred
5+ years' experience in the Health Care field
Call center experience preferred
Proven ability to train and audit others

COMPLETE JOB DESCRIPTION

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Job is Expired

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