Content Administrator Learning and Development

Job Summary

A company is looking for a Content Administrator, Learning and Development.

Key Responsibilities:

• Create external and internal Knowledge Base content
• Develop agent training modules and ad-hoc communication content
• Collaborate with stakeholders and the Studio team for content creation

Required Qualifications:

• Bachelor's degree or equivalent experience
• 3+ years of technical copywriting experience in a fast-paced tech environment
• Proficiency with Google Suite and/or Microsoft Suite
• Experience with e-learning module creation is a plus
• Organized with strong time management skills