Content and UX Strategy Lead

Job Summary

A company is looking for an Assistant Director Content & UX Strategist (Digital Customer Experience).

Key Responsibilities

• Define and lead content and UX strategy across corporate digital experiences and mobile app
• Lead and develop a team of content publishers and UX designers
• Develop scalable content frameworks and messaging architectures for consistency and quality

Required Qualifications

• Bachelor's degree or equivalent experience
• 8+ years of experience in content strategy, content writing, UX strategy, or product experience
• Demonstrated success leading content and UX strategy teams for enterprise-scale websites and mobile applications
• Strong working knowledge of accessibility standards, SEO best practices, and content management systems
• Experience in financial services or highly regulated industries is preferred