Content Claims Coordinator

Job Summary

A company is looking for a Content Claims Coordinator to manage claim files and ensure quality and efficiency in the claims process.

Key Responsibilities

• Oversee claim files from intake to delivery, focusing on quality and cycle time
• Manage tasks necessary for successful claim assignments and collaborate with various business units
• Provide customer service through Live Chat & Hotline and assist with special projects as assigned

Required Qualifications

• 1-3 years of customer service experience
• Property and Casualty claim knowledge is helpful
• College degree or equivalent experience required
• Proficient in Microsoft Office Suite, especially Excel
• Must be available to work flexible hours, including late shifts and overtime