Content Claims Specialist

Job Summary

To launch a claims career from home, the full-time Content Claims Specialist will act as a third-party intermediary between insurers' property adjusters and policyholders, handling valuations for total loss content claims and processing claims accurately using a web-based platform.

Key responsibilities

• Conduct research and pricing of contents based on valuation methodologies and submit completed claims reports to insurance adjusters
• Manage assigned claim files, ensuring consistent and quality turnaround of all claims in accordance with productivity standards
• Maintain accurate documentation and administrative tasks, including recording time spent on each claim file and effective communication with stakeholders

Required qualifications

• Secondary School diploma
• Prior background or experience in the property claims industry is considered an asset
• Strong computer skills, including proficiency in MS Office and Outlook
• Ability to communicate effectively in English, both verbally and in writing
• Demonstrated willingness to learn and adapt to new technology