Content Optimization Consultant

Job Summary

Evaluating and enhancing the effectiveness of digital content, the remote Content Optimization Consultant will conduct comprehensive audits of various digital platforms, identifying gaps and delivering actionable strategies to improve user experience.

Key responsibilities:

• Conduct a thorough inventory and audit of content across web, mobile apps, and member portals
• Identify content gaps, redundancies, and friction points to inform future content design and engagement initiatives
• Deliver a data-informed roadmap and governance framework for optimizing digital content

Required qualifications:

• 5+ years of experience in Content Strategy, UX Content Strategy, or Digital Experience Optimization
• Proven track record of leading complex content audits for enterprise web applications
• Deep expertise in content governance, taxonomy, and digital accessibility standards
• Ability to translate analytics and user insights into structured optimization strategies
• Exceptional communication skills for summarizing audit findings into clear recommendations