Content Specialist

Job Summary

A company is looking for a Content Specialist to create engaging content that supports customer education and knowledge management efforts.

Key Responsibilities

• Create and update written content for help center articles, training materials, and internal resources
• Support the development of multimedia assets, including short-form videos and tutorials
• Translate complex product information into user-friendly content and maintain accuracy across platforms

Required Qualifications

• 1-3 years of experience in content creation, writing, or knowledge management in a SaaS or technology environment
• Strong writing and editing skills with a portfolio demonstrating clarity and audience focus
• Experience with short-form video editing and basic graphic design is preferred
• Ability to manage multiple assignments and collaborate with cross-functional teams
• Familiarity with tools such as Zendesk or Adobe Premiere is a plus