Content Writer

Job Summary

A company is looking for a Content Writer (Remote).

Key Responsibilities:

• Research, write, and update user support documentation and internal training materials
• Collaborate with global teams to ensure alignment on tools, workflows, and processes
• Edit and review content contributed by team members and external partners

Required Qualifications:

• 1-2 years of professional experience in technical writing or customer support content creation
• BA/BS degree or equivalent experience
• Experience using tools like Zendesk, SharePoint, and Learning & Development platforms
• Portfolio showcasing troubleshooting guides, help center documentation, and training materials
• Familiarity with DITA content types and a background in gaming is preferred