Content Writer

Job Summary

A company is looking for a Content Writer to support Support Enablement by creating and improving user-facing content.

Key Responsibilities

• Create and maintain help articles, guides, and visual assets to explain product features
• Support audits of existing content to identify gaps and outdated information
• Gather input from various teams to understand customer questions and content needs

Required Qualifications

• Experience in writing help center or support enablement content
• Familiarity with SaaS products or digital tools
• Interest in customer education, onboarding, or support operations
• Ability to work collaboratively with multiple teams
• Proficiency in creating clear and user-friendly content