Contents Claims Coordinator

Job Summary

Managing complex assignments, the full-time Contents Claims Coordinator will handle claims from Triage to Valuation services while collaborating with various business units in a remote environment.

Key responsibilities

• Triage and manage complex claims assignments to ensure successful outcomes
• Collaborate with Adjuster Owners and other business units to facilitate claims processing
• Provide customer service through Live Chat and Hotline, primarily focusing on Commercial claims

Required qualifications

• 1-3 years of customer service experience, preferably in property and casualty claims
• Associate's or Bachelor's degree preferred; equivalent experience will be considered
• Proficient in Microsoft Office Suite, especially Excel
• Ability to thrive in a fast-paced, results-driven environment with strong multitasking skills
• Self-motivated with proven time management skills and the ability to work independently