Contents Claims Coordinator

Job Summary

Managing complex assignments, the full-time Contents Claims Coordinator will handle claims from triage to valuation services, ensuring effective collaboration across teams in a remote work environment.

Key responsibilities

• Triage and manage complex claims assignments to ensure successful setup and resolution
• Collaborate with various business units to facilitate the contents valuation process
• Provide customer service support via Live Chat and Hotline, primarily focused on commercial claims

Required qualifications

• 1-3 years of customer service experience, preferably in property and casualty claims
• Associate's or Bachelor's degree preferred; equivalent experience will be considered
• Proficient in Microsoft Office Suite, especially Excel
• Strong multitasking and time management skills with the ability to meet tight deadlines
• Self-motivated with the ability to work independently in a remote setting