Continuous Improvement Leader

Job Summary

A company is looking for a Business Unit CI Sustainability Leader - Service Operations.

Key Responsibilities

• Coach Tier 1-2 leaders on Continuous Improvement (CI) tools and facilitate onboarding
• Act as an assessor for Management System Assessments and support execution of improvement plans
• Support business teams in delivering value creation through structured improvement initiatives

Required Qualifications, Training, and Education

• Deep knowledge of Continuous Improvement (CI) tools and systems
• Familiarity with OEI, Shingo, or equivalent frameworks
• Experience in Group Insurance and/or Service Operations is a plus
• Lean Six Sigma certification (Green Belt/Black Belt) preferred
• Proficient in Excel and PowerPoint