Contract Administration Specialist

Job Summary

A company is looking for a Contract Administrator to provide detailed contract management and administrative support to enhance customer service and satisfaction.

Key Responsibilities

• Provide responsive customer service and administrative support for sales
• Document contracts and manage maintenance contract renewals
• Collaborate with internal teams and assist with customer inquiries regarding contract status

Required Qualifications

• Bachelor's degree preferred, or equivalent experience in sales/maintenance contract support
• Minimum of 3 years' experience in a customer support environment
• Proficient in Microsoft Office, especially Excel
• Experience with NetSuite, ERMA, and contract management software is preferred
• Ability to communicate effectively via phone and email