Contract Administrator

Job Summary

To support the Revenue Operations team of a leading cybersecurity company, the full-time Contract Administrator will manage a high volume of service contract requests, ensuring timely and compliant execution while collaborating with Sales, Customer Success, and Legal teams in a remote capacity.

Key Responsibilities

• Manage a high-volume queue of service scope requests, ensuring timely response and adherence to internal service level agreements (SLAs)
• Review, prioritize, and coordinate incoming contract requests, escalating issues to appropriate stakeholders when necessary
• Prepare, update, and maintain service scoping documents and related contract documentation

Required Qualifications

• Bachelor's degree or equivalent professional experience
• 3+ years of experience in contract administration, legal operations, or commercial operations
• Experience supporting enterprise software, SaaS, or cybersecurity organizations preferred
• Strong understanding of commercial contracts and contract administration best practices
• Proficiency with Salesforce CRM or similar enterprise platforms