Contract Customer Success Manager

Location: Remote

Compensation: Hourly

Reviewed: Fri, Jan 16, 2026

This job expires in: 9 days

Job Category: Management

Weekly Hours: Part Time

Employment Status: Independent Contractor

Employer Type: Employer

Career Level: Entry Level, Experienced

Job Summary

A company is looking for a Contract Customer Success Manager for the Americas.

Key Responsibilities

Triage and respond to customer tickets via email and Zoom
Diagnose root causes and identify complex issues for escalation
Advise on strategy and facilitate onboarding calls and support sessions

Required Qualifications

2-3 years in Customer Success or Technical Account Management in SaaS
Comfortable communicating with customers via email and video calls
Ability to read API docs and troubleshoot root causes
Familiarity with marketing automation platforms
Capable of asking the right questions to assist customers

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

Apply

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...