Contract Management Manager

Job Summary

A company is looking for a Manager of Contract Management.

Key Responsibilities

• Lead and manage a team of Contract Managers handling contract and billing inquiries for customers
• Oversee day-to-day operations, including goal setting, performance management, and team member development
• Identify areas for innovation and improvement within the team and analyze data for informed decision-making

Required Qualifications

• 1-5 years of management experience preferred
• Strong analytical skills to identify trends and drive results
• Familiarity with contracts, terms of service, and legal requirements
• Experience in coaching and developing team members
• Ability to navigate and resolve customer escalations