Contract Operations Manager

Job Summary

Managing the end-to-end contract negotiation process, the full-time remote Contract Operations Manager will oversee agreements with higher education partners, support billing operations, and serve as the primary liaison throughout the contracting lifecycle.

Key Responsibilities

• Lead contract negotiations with higher education partners across new sales agreements, renewals, and RFP responses
• Manage the full contract lifecycle, including drafting, redlining, negotiation, internal approval, execution, and renewal tracking
• Partner with the Controller and Finance team to ensure contract terms align with billing, revenue recognition, and budgeting needs

Required Qualifications

• Proven experience negotiating and managing contracts end-to-end, ideally in a B2B, SaaS, or higher education context
• Experience working with institutional procurement and/or legal review processes
• Strong project management and organizational skills, with the ability to track and report on contract data
• Exposure to billing, invoicing, or collections processes, or a strong interest in developing this skill set
• Experience with Salesforce (or similar CRM), especially for contract tracking and reporting