Contract Specialist

Job Summary

A company is looking for a Groups Contract Specialist to manage customer contracts and bookings in a collaborative environment.

Key Responsibilities

• Advocate for customers through the contracting lifecycle of their booking needs
• Manage multiple bookings at various stages of the contracting process
• Collaborate with internal teams to ensure seamless execution of group bookings

Required Qualifications

• 2+ years of experience in customer operations, service, or contracting; hotel industry or sales experience is a plus
• Strong organizational skills with the ability to manage multiple projects
• Self-motivated and resourceful professional
• Keen insight into customer patterns for retention and expansion
• Ability to creatively solve unique roadblocks