Contract Support Analyst

Job Summary

Working remotely on a full-time basis for the first six months, the Contract Support Analyst will manage vendor re-onboarding processes and customer communications during a critical transition period, ensuring all documentation is completed accurately and on time.

Key Responsibilities

• Complete and process vendor re-onboarding documentation for existing customers, including W-9s and insurance certificates
• Serve as the primary point of contact for customers during the re-onboarding process, ensuring timely submission of required documentation
• Proactively inform existing customers of the company name change and provide necessary supporting documentation

Required Qualifications

• 1-3 years of experience in vendor management, contract administration, or customer service
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Experience with vendor/supplier portals is a plus
• Familiarity with lab services, life sciences, or facilities management industries is a plus