Contract Support Analyst

Job Summary

Managing the end-to-end administrative process for client onboarding and vendor credentialing, the full-time Contract Support Analyst will ensure all certifications and documentation meet internal standards and client requirements while working onsite.

Key responsibilities

• Complete and process vendor re-onboarding documentation for existing customers, ensuring accuracy and timeliness
• Serve as the primary point of contact for customers during the re-onboarding process, facilitating communication and documentation submission
• Track and maintain a status log of all re-onboarding activities, following up on outstanding items to ensure timely completion

Required qualifications

• 1-3 years of experience in vendor management, contract administration, customer service, or a related field
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Experience with vendor/supplier portals is a plus
• Familiarity with lab services, life sciences, or facilities management industries is a plus
• Highly organized with the ability to manage multiple tasks and deadlines concurrently