Controls Support Team Manager
Job Summary
Leading a technically diverse team, the full-time Controls Support Team Manager will oversee daily support operations and develop a structured training program for optimizing installed warehouse automation systems while working remotely.
Key Responsibilities
- Lead, coach, and manage a multi-skilled team of controls engineers providing technical support for post-commissioned systems
- Develop, implement, and maintain a structured, measurable training and cross-training program to upskill team members across a range of control platforms
- Oversee and prioritize resolution of technical issues in live systems, ensuring minimal operational disruption and high customer satisfaction
Required Qualifications
- High school degree
- 5+ years of experience in industrial automation with at least 2 years in a team leadership role
- Proven experience with multiple controls platforms
- Strong background in system troubleshooting, diagnostics, and long-term technical support
- Demonstrated success in designing and executing team training or capability development programs
Complete Job Description
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