Conversational Designer

Job Summary

To enhance user support through innovative conversational AI, the contract-based Conversational Designer will collaborate with partners to create engaging conversational flows, maintain quality standards, and contribute to customer-centric solutions while working remotely from Mountain View, CA.

Key Responsibilities

• Collaborate with partners to create engaging, high-quality conversational flows
• Maintain adherence to established quality standards and guidelines
• Design and refine conversational interfaces (voice, chat, IVR) to enhance user engagement

Required Qualifications

• Exceptional writing and content design capabilities
• Solid understanding of interactive design principles
• Experience with large language models and conversational design techniques
• Familiarity with AI technology and conversational interfaces