Coordinating Center Associate

Job Summary

A company is looking for a Fixed-Term Coordinating Center Associate to provide customer service support for pharmaceutical programs.

Key Responsibilities

• Handle inbound and outbound contacts related to specific programs and provide consistent customer service support
• Document all communications and ensure compliance with program guidelines, including data entry and follow-up processes
• Assist in the preparation of program materials and ensure all assigned project tasks are completed accurately and timely

Required Qualifications

• High School Graduate; some college preferred
• 3+ years of relevant experience, preferably in customer service
• Proficient in multitasking and prioritizing tasks
• Proficiency with personal computers, including Microsoft Office
• Ability to work a flexible schedule, including potential 24/7 on-call coverage shifts