Coordinator - Drop Coordination

Job Summary

To facilitate the provisioning of TDS products and services, the full-time Coordinator - Drop Coordination will manage drop requests and coordinate work with multiple contractors while working remotely across 40+ states.

Key responsibilities

• Generate and manage Engineering Work Orders (EWOs) for residential, commercial, and MDU properties, ensuring timely updates and resolution of issues
• Coordinate with internal teams and third-party vendors to enable addresses and resolve customer needs efficiently
• Oversee inventory levels for materials used by Field Services, including reporting statuses and reviewing contractor invoicing

Required qualifications

• Associates degree (or higher) -OR- 2+ years of professional work experience
• 6+ months of administrative support experience with internal and external customers, or military service
• Experience in telecommunications field or engineering is a plus
• Ability to manage multiple projects and adapt to rapid changes
• Familiarity with telecommunications industry products and services