Coordinator I Help Desk

Job Summary

A company is looking for a Coordinator I, Help Desk & Subject Calls.

Key Responsibilities:

• Address inquiries from clients in a professional manner, providing timely resolutions
• Process time-sensitive documents accurately and adhere to guidelines
• Collaborate with team members to meet project deadlines and provide training to new staff

Required Qualifications:

• Associate degree or equivalent combination of education and experience
• 1-3 years of customer service experience, preferably in a business-to-business setting
• 1+ years of administrative support experience in a regulated service industry