Copy Manager for U.S. CRM

Job Summary

A company is looking for a Copy Manager for US CRM.

Key Responsibilities

• Lead the development of U.S.-focused CRM marketing campaigns, managing external creative agencies from briefing through delivery
• Provide creative direction and editorial mentorship to ensure content aligns with brand voice and strategic objectives
• Collaborate with internal teams to align campaign messaging with broader business and customer goals

Required Qualifications

• 7+ years of experience in a copy leadership role, preferably in e-commerce or digital marketing
• Bachelor's degree or equivalent experience in Communications, Marketing, Journalism, or a related field
• Strong portfolio demonstrating CRM-focused campaign work across various digital channels
• Extensive experience managing creative agencies through campaign development
• Proficiency in CRM tools and creative asset management platforms