Corporate Customer Relations Representative

Job Summary

A company is looking for a Corporate Customer Relations Representative - Flex Location.

Key Responsibilities

• Handles calls and escalated concerns from external customers and GBS call centers
• Acts as a liaison for customer issues with the Executive Leadership Team and routes concerns appropriately
• Maintains ownership of customer situations and collaborates with internal and external partners for resolution

Required Qualifications

• Must be a U.S. Citizen or authorized to work in the U.S
• Experience in handling customer concerns and escalations
• Ability to work independently with minimal supervision
• Experience in interacting with senior-level individuals
• Proficiency in MS Office