Corporate Housing Specialist

Job Summary

Providing corporate housing assistance to relocating employees and external prospects, the full-time Corporate Housing Specialist will manage customer experiences, resolve maintenance issues, and communicate with relocation counselors while working remotely.

Key responsibilities

• Provide ongoing customer service on existing reservations, including resolving maintenance issues and scheduling move-out consultations
• Establish contact with transferees to determine temporary housing needs and set expectations regarding the corporate housing process
• Maintain communication with the Regional Tenancy Manager to ensure housing options meet employee criteria and respond to any questions or concerns promptly

Required qualifications

• High school degree required
• Strong customer service experience preferred
• Ability to multi-task effectively
• Confidence and decisiveness in decision-making
• Strong written and oral communication skills