Correspondence Intake and Triage Specialist

Job Summary

A company is looking for a Correspondence Intake and Triage Specialist.

Key Responsibilities:

• Review and sort incoming correspondence in an online document management system
• Upload and route documents to the appropriate departments for processing
• Ensure timely and accurate completion of document intake and routing

Qualifications:

• High School degree with 2+ years of experience in mailroom operations for an insurance company or healthcare payor
• Proficiency in MS Office applications, especially Word and Excel
• Knowledge of ICD-9 and ICD-10 coding, CPT and HCPCS coding, and HIPAA is a plus
• Strong work ethic and ability to multitask
• Excellent written and oral communication skills