Correspondence Processor

Job Summary

Providing essential support for member correspondence activities, the full-time Correspondence Processor will generate clinical determination letters for members and providers while ensuring compliance with established guidelines and standards.

Key responsibilities

• Assist in generating clear and accurate clinical determination letters for members and providers
• Collaborate with internal teams to ensure correspondence meets regulatory requirements and quality standards
• Monitor letter queues to ensure timely generation and delivery of all necessary correspondence

Required qualifications

• At least 1 year of experience in an administrative support role, preferably in a healthcare environment
• Strong organizational and time-management skills to manage multiple letter queues and deadlines
• Ability to maintain confidentiality and comply with relevant guidelines and regulations
• Basic proficiency in Microsoft Office suite or applicable software programs
• Willingness to learn and adapt to new programs and processes