Correspondence Representative

Job Summary

Executing end-to-end electronic processing, the full-time Correspondence Representative II will manage billing correspondence through scanning, indexing, and quality control while collaborating with various departments to ensure compliance and accuracy in a hybrid work environment.

Key responsibilities

• Prepare and process electronic documents, ensuring legibility and completeness while managing the Attorney Portal for bill requests
• Apply release of information procedures and maintain compliance through rigorous quality checks and documentation
• Collaborate with cross-functional teams to resolve billing exceptions and fulfill sensitive requests while ensuring timely responses

Required qualifications

• High School Graduate or equivalent (GED/HSED)
• Two years of experience in a healthcare or legal environment, preferably in revenue cycle
• Demonstrated knowledge of healthcare, insurance terminology, and medical billing
• Proficient computer skills, including experience with patient accounting systems
• Ability to work independently and as part of a team while managing multiple tasks effectively