Correspondence Specialist

Job Summary

A company is looking for a Correspondence Specialist II to generate, process, and maintain provider and member correspondence.

Key Responsibilities

• Generate correspondence from EMR documentation and ensure timely processing to comply with regulatory standards
• Update and maintain correspondence templates based on regulatory and interdepartmental inquiries
• Coordinate data collection, analysis, and reporting activities affecting processes

Required Qualifications

• High School diploma or GED required
• 1 - 2 years of related experience preferred
• Knowledge of correspondence processes and medical record information preferred
• Experience in generating correspondence preferred
• Familiarity with TruCare Classic/Cloud preferred