Correspondence Supervisor

Job Summary

A company is looking for a Supervisor - Correspondence to oversee a team responding to Federal Student Loan inquiries.

Key Responsibilities

• Supervise correspondence staff to ensure quality standards and deadlines are met
• Manage daily operations and resolve escalated correspondence issues
• Evaluate employee performance and identify training needs

Required Qualifications

• Bachelor's degree in a related field
• 3-5 years of relevant professional experience
• Equivalent combination of education and experience considered
• Must be a U.S. Citizen and pass a Federal Background Check
• Must not be delinquent or in default on any Federal Student Loans