Court Support Specialist

Job Summary

To support a dynamic Court Support team, the full-time remote Court Support Specialist will manage communications with courts, process court documents, and ensure timely updates are relayed to team members and clients.

Key Responsibilities:

• Reach out to courts for individual orders and status updates, addressing questions and resolving issues
• Communicate professionally via phone and email with court personnel and clients while maintaining a positive service attitude
• Utilize in-house applications to process documents and perform accurate data entry tasks

Required Qualifications:

• High school diploma or GED required
• Legal experience preferred
• At least 1 year of customer support or call-center experience in a service-oriented role
• Proficiency in Microsoft Office suite and document manipulation (PDFs)
• Ability to perform repetitive data-entry tasks with accuracy