Court Support Specialist

Job Summary

Working remotely from Arkansas, the full-time Court Support Specialist will manage communications with courts to ensure timely processing of court filings, utilizing in-house applications for data entry and updates while providing exceptional service to court personnel and clients.

Key Responsibilities:

• Reach out to courts for individual orders and general status updates, addressing questions and resolving issues
• Communicate professionally through voice calls and emails, maintaining a positive service attitude with court personnel and clients
• Process documents and data entry tasks in the in-house application, ensuring high accuracy and timely updates

Required Qualifications:

• High school diploma or GED required
• Legal experience preferred
• Minimum of 1 year of customer support or call-center experience in a service-oriented role
• Familiarity with Microsoft Office suite and document manipulation (PDFs)
• Ability to perform repetitive data-entry tasks with accuracy