Court Support Specialist

Job Summary

To support a growing court services team, the full-time remote Court Support Specialist will manage communications with courts to ensure timely retrieval of court filings, utilizing in-house applications for data entry and updates.

Key Responsibilities:

• Reach out to courts for individual orders and general status updates while resolving issues related to existing orders
• Communicate professionally through various channels with court personnel and clients, ensuring a positive service experience
• Process documents and maintain accurate records in the in-house application while collaborating with team members to identify process inefficiencies

Required Qualifications:

• High school diploma or GED required
• Legal experience preferred
• Minimum of 1 year in customer support or a service-oriented role
• Proficiency in Microsoft Office suite and document manipulation (PDFs)
• Ability to perform repetitive data-entry tasks with accuracy