Court Support Specialist

Job Summary

To support a national team, the remote Court Support Specialist will manage communications with courts, ensuring timely retrieval of court filings and updates while working collaboratively with team members.

Key Responsibilities:

• Reach out to courts for individual orders and general status updates, resolving issues related to existing orders
• Communicate professionally through voice calls and emails with court personnel and clients, maintaining a positive service attitude
• Utilize in-house applications to process documents and perform accurate data entry tasks

Required Qualifications:

• High school diploma or GED required
• Preferred 1+ years of customer support or call-center experience in a service-oriented role
• Legal experience preferred
• Familiarity with Microsoft Office suite and online faxing tools
• Ability to perform repetitive data-entry tasks with accuracy