Court Support Specialist

Job Summary

To support the Court Support team, the full-time remote Court Support Specialist will manage communications with courts, ensuring timely retrieval of court filings and updates while utilizing in-house applications for data entry and document processing.

Key Responsibilities:

• Reach out to courts for individual orders and general status updates, resolving any issues related to existing orders
• Communicate professionally with court personnel and clients through phone calls and emails, maintaining a positive service attitude
• Process documents and manage data entry tasks in the in-house application with a high degree of accuracy

Required Qualifications:

• High school diploma or GED required
• Legal experience preferred
• At least 1 year of customer support or call-center experience in a service-oriented role
• Familiarity with Microsoft Office suite and document manipulation (PDFs)
• Ability to perform repetitive data-entry tasks with accuracy