Court Support Specialist

Job Summary

To support the Court Support team, the full-time remote Court Support Specialist will manage communications with courts, process court documents, and ensure timely updates are relayed to clients and internal teams.

Key Responsibilities:

• Reach out to courts for individual orders and general status updates, addressing questions and resolving issues
• Communicate professionally with court personnel and clients through remote calls and emails, maintaining a positive service attitude
• Utilize the in-house application to process documents and perform data entry tasks with a high degree of accuracy

Required Qualifications:

• High school diploma or GED required
• Legal experience preferred
• At least 1 year of customer support or call-center experience in a service-oriented role
• Familiarity with Microsoft Office suite and document manipulation (PDFs)
• Ability to perform repetitive data-entry tasks with accuracy