Court Support Specialist

Job Summary

To support a growing court support team, the full-time remote Court Support Specialist will manage communications with courts, ensuring timely retrieval of court filings while utilizing in-house applications for data entry and updates.

Key Responsibilities:

• Reach out to courts for individual orders and general status updates, addressing inquiries and resolving issues
• Communicate professionally with court personnel and clients through voice calls and emails, maintaining a positive service attitude
• Utilize in-house applications for document processing, data entry, and updating relevant information accurately

Required Qualifications:

• High school diploma or GED required
• Legal experience preferred
• 1+ years of customer support or call-center experience in a service-oriented role
• Proficiency in Microsoft Office Suite, including Outlook, Teams, Excel, and Word
• Experience with document manipulation, particularly PDFs