Court Support Specialist

Job Summary

To support a growing court services team, the full-time Court Support Specialist will manage communications with courts across the country, ensuring timely processing of court filings while working remotely from Iowa.

Key Responsibilities:

• Reach out to courts for individual orders and general status updates, addressing questions and resolving issues
• Communicate professionally through voice calls and emails with court personnel, attorneys, and clients
• Utilize in-house applications to process documents and maintain accurate data entries

Required Qualifications:

• High school diploma or GED required
• Legal experience preferred
• 1+ years of customer support or call-center experience in a service-oriented role
• Proficient in Microsoft Office Suite and comfortable with remote communication tools
• Experience with document manipulation, particularly PDFs