Court Support Specialist

Job Summary

Working remotely in Kentucky, the full-time Court Support Specialist will manage communications with courts to ensure timely retrieval of court filings, utilizing various channels to provide updates and resolve issues related to orders.

Key Responsibilities:

• Reach out to courts for individual orders and general status updates, addressing questions and resolving issues
• Communicate professionally with court personnel and clients through voice calls and emails
• Process documents and data entry tasks using the in-house application, ensuring high accuracy

Required Qualifications:

• High school diploma or GED required
• Legal experience preferred
• 1+ years of customer support or call-center experience in a service-oriented position
• Proficiency in Microsoft Office suite and document manipulation (PDFs)
• Ability to perform repetitive data-entry tasks with accuracy