Court Support Specialist

Job Summary

To support a remote team in Arkansas, the full-time Court Support Specialist will manage communications with courts to ensure timely processing of court filings, utilizing various channels to obtain necessary information and updates.

Key Responsibilities:

• Reach out to courts for individual orders and general status updates, addressing questions and resolving issues
• Communicate professionally with court personnel and clients through voice calls and emails, maintaining a positive service attitude
• Utilize in-house applications for document processing and data entry tasks, ensuring high accuracy

Required Qualifications:

• High school diploma or GED required
• Legal experience preferred
• At least 1 year of customer support or call-center experience in a service-oriented position
• Familiarity with Microsoft Office Suite and document manipulation (PDFs)
• Ability to perform data-entry tasks accurately and efficiently